Reliable and trustworthy. Techs are focused on offering quality service rather than just making a sale. Small business you can count on.
My A/C stopped working and I found this company through my neighbor. Honest work and a great explanation of a couple options I had to repair or replace my duct system. Thank you! Highly recommended!
They were prompt and attentive. We are a large preschool and we had two classrooms without air they came out that afternoon to fix it. The problem could not be resolved that day due to the fact that the A/C was frozen. They came out the next day which was a Saturday to work on it. The were AWESOME! I would recommend them anytime.
Westchase Early Learning Center
Reliable, punctual, very well priced, very knowledgeable, thorough, attentive, have a great app that tells you when they’re on their way, small window for arrival time so you don’t have to sit around all day. Best part is they’re super friendly and honest. Highly recommend!
With over a decade of experience working for larger companies, these guys now started their own company with the mission to provide not only the same great service in the Bay area, but at affordable rates. They don't get pressured to push unnecessary products/fixes that your home's AC may not need, so expect 100% honest assessments with each service call.
I recently had the pleasure of hiring Polar Ice Air for HVAC services, and I must say, they exceeded my expectations in every aspect. From their exceptional customer service to their skilled technicians, Polar Ice Air proved to be the cool choice for all my heating, ventilation, and air conditioning needs.
Ian Donovan
Professionalism, Quality, Value
Fantastic bunch of people working here. They know their stuff and won't bs you to make a buck. My AC was on the fritz, I tried to troubleshoot it myself to no avail. Matthew came out after hours, figured out what needed to be done and got my air working right. I should have called them first and I would have saved myself the trouble. Oh and better yet, they followed up with me after to make sure I was happy with the service. I'll only be calling Polar Ice Air for my future ac needs.
Richard Cote
Professionalism, Quality, Responsiveness
Polar Ice is the go to for AC servicing and repair. Both Matthew and Josh are professional and knowledgable, but what I love most is that they are patient, willing to explain what the issues are and how they are resolving the problem and the best part is that they are HONEST! There are far too many services just trying to make a sale. They truly care about their clients and the customer service is always on point. I HIGHLY recommend them to my family and friends. I am a client for life!
Debi R
Professionalism, Punctuality, Quality, Responsiveness, Value
Mathew, one of the owners, came out within two days of my contacting him, right on time (on a Sunday). I had some suspicions as to what the problem was with my central air conditioning system and he actually listened to my thoughts and used them to quickly find the problem, which was a defective compressor contactor. I was amazed that he had the replacement with him on his truck, especially considering our unit is 20 years old! He replaced it quickly along with a defective power factor correction capacitor he found and after doing a system cleaning he was finished in about an hour. I'll be using him again for any future A/C work. Thank you Mathew for being honest and professional!
Bugs Bunny
Professionalism, Punctuality, Quality, Responsiveness, Value
These guys are always responsive and professional. They have helped work with me and gone above and beyond to get my family cool air again.
Matt Eddinger
Professionalism, Punctuality, Quality, Responsiveness, Value
Josh went out of his way to ensure I received the best product at the reasonable price possible. Class act from start to finish.
Robert Winslow
Professionalism, Quality, Responsiveness, Value
Our AC stopped blowing cold air, and another company said it would be a really expensive repair. Polar Ice was able to completely fix the problem by cleaning our vents. They are an honest crew who cares about the right solution, not how much they can charge you to make a quick buck. 10/10 definitely recommend!
Rachel Cote
Quality, Responsiveness
Polar Ice Air went above and beyond! They were able to quickly diagnose and repair my A/C system. Very professional over there! Will definitely recommend them to friends and family!
CJ Petrini
Professionalism, Punctuality, Responsiveness
Called this company in a pinch at a wedding in Florida. The venues air conditioning system was out.
Polar Ice responded quickly. The tech was professional and very informative. The system was fixed and the wedding went no problems with the AC. A very good experience and would recommend them to everyone.
Jake Ceriello
Professionalism, Punctuality, Value
Tech was honest and thorough with his explanations on an issue uncovered during a routine maintenance we had done. Offered a solution and educated us on why it would be beneficial. No high pressure. Highly recommend.
Fee Powers
Professionalism, Punctuality, Quality, Responsiveness, Value
Matthew was personable and professional and I signed up for the service plan based on his service with our system that we thought had a serious coil leak but is not the case, at least not yet. We are lucky to have met him and so take good care of him and Josh!
Danny Farmer
Professionalism, Quality, Responsiveness
My dude Matthew is the man. Came with a fast response, fixed the problem to professional standards and its be great since!
Stephen Strickland
Trusted, Quality Service
Matthew came out and fixed the problem, which was caused by a clogged drain line. He was very knowledgable about the system and he also provided additional information regarding future ductwork repairs. I was very satisfied with the work and would highly recommend.
Charles White
Quality & Value
Matthew came out within an hour of us calling. He literally sweat himself til he was soaked trying to repair our unit. He would not give up until he figured out the problem. If only more people operated like this we'd live in a different world. USE THIS COMPANY!
Phalen Little
Professional & Punctual
Matthew came out immediately, last minute and really helped fix the issue. Felt great about the entire experience and it was a relief to get good, trustworthy help. Highly recommend.
Ashley Abdel-Hadi
Such a Good Experience!